AWS Group

  • Spare Parts (Aircraft)

  • Maintenance Support (Aircraft)

  • Automation

  • Commercial Representation

Leader in Specialized and Innovative Solutions

AWS Group

  • Spare Parts (Aircraft)

  • Maintenance Support (Aircraft)

  • Automation

  • Commercial Representation

Leader in Specialized and Innovative Solutions

AWS Customer Support

AWS Customer Support, established in São José dos Campos, one of Brazil's main technological hubs, has become a reference in the aerospace sector, offering a wide range of services and solutions for the aeronautics industry. Since its founding, the company has been recognized for its unwavering commitment to quality, innovation, and excellence in service, meeting the diverse needs of the sector with precision and efficiency.

AWS’s service portfolio is comprehensive, going beyond maintenance support and the supply of spare parts. The company also operates in industrial automation, commercial representation, and the development of advanced technological solutions.

MISSION

To provide high-quality services and innovative solutions for the aeronautical sector and industrial automation, focusing on safety, efficiency, and personalized service to ensure total customer satisfaction.

VISION

To be recognized as the leader in technical support and customized solutions in Brazil and worldwide, contributing to technological development and continuous innovation in the aeronautical and industrial sectors.

VALUES
  • Customer Service Excellence: Commitment to quality and customer satisfaction at every stage of our services.

  • Innovation: Constant pursuit of innovative solutions and cutting-edge technologies to meet market demands.

  • Integrity: Ethical and transparent conduct in all our actions and relationships with clients, partners, and employees.

  • Commitment to Safety: We prioritize safety in all operations, ensuring compliance with regulations and standards.

  • Collaboration: We value teamwork and strategic partnerships, understanding that success is achieved together.

AWS Group Services

Integrated Solutions with Excellence and Global Reliability

Aviation

Specialized support for efficient aircraft maintenance.

Spare Parts

Spare parts that ensure reliability and operational excellence.

Automation

Advanced automation that optimizes processes with technical precision and operational efficiency.

Representation

Strategic commercial representation, connecting brands globally with local and international expertise.

Trust and Innovation

Technological Pioneering that Ensures Superior Quality, Unquestionable Reliability, and Results that Elevate the Performance of Our Partners.

Certification

AWS Customer Support holds various certifications that reinforce its credibility and competence across different sectors. The main certifications include:

Maintenance Organization Certificate (No. 201902-42/ANAC) – Based on RBAC 145 Certification, ensuring compliance with the standards required by the National Civil Aviation Agency (ANAC) for aircraft maintenance in accordance with the EO.

Authorization Certificate to Perform Services for TMS Products from Turkey in Brazil – Allows AWS to provide specific services for products from a major Turkish company, demonstrating its ability to operate in an international context.

These certifications highlight AWS as a trustworthy organization with proven expertise.

Petrobras Supplier Registration Certificate (No. 7000088368-2) – Recognizes the company as a registered supplier for Petrobras, expanding its presence in highly regulated and demanding markets.

Strategic Global Partners

Connecting businesses with expertise and international reach

Leadership Delivering High-Impact Results

Extensive Network of Clients and Strategic Partners, Providing Integrated Solutions and Exceptional Results

Partners

Meet the partners we’ve served and those who remain integrated into our processes, ensuring technical efficiency and robust solutions in engineering projects and continuous innovation.