Compliance and Ethics at AWS Customer Support

At AWS Customer Support, our commitment to compliance and ethics is the foundation of all our activities. Our company operates in four main sectors: Maintenance Support, Spare Parts, Industrial Automation, and Commercial Representation.

AWS CUSTOMER SUPPORT

In each of these areas, we strictly adhere to regulatory guidelines and industry best practices, ensuring that our services meet the highest standards of quality, safety, and efficiency in the aviation sector.

Maintenance Support

Maintenance Support is one of the pillars of our services, where AWS Customer Support offers specialized technical assistance and strategic consulting to maximize the efficiency of our clients’ operations. All our support procedures are aligned with aeronautical regulations and industry best practices, ensuring that the solutions provided are not only effective but also fully compliant with safety and performance standards. Our commitment to ethics and integrity in Maintenance Support translates into a trusted partnership with our clients, always prioritizing the safety and efficiency of operations.

Spare Parts

Our Spare Parts sector is dedicated to supplying high-quality components for aircraft, in compliance with the regulations of the National Civil Aviation Agency (ANAC) and other international standards. We work with certified suppliers and conduct a thorough analysis to ensure that each part offered has a reliable origin, complete traceability, and meets the specific technical requirements of each aircraft. Our commitment to compliance in parts sales is fundamental to ensuring operational safety and the longevity of equipment.

Industrial Automation

In the Industrial Automation sector, AWS Customer Support stands out by offering innovative solutions that enhance the efficiency and precision of industrial processes. Our automation systems are developed to meet safety standards and industrial regulations, providing our clients with greater control and optimization of operations. Compliance is ensured at every stage, from planning and implementation to ongoing maintenance, ensuring that automation solutions are robust, reliable, and secure.

Commercial Representation

Our Commercial Representation area is dedicated to promoting and representing high-quality products and services for the aviation and industrial sectors. We work with strategic partners to offer solutions that meet our clients’ needs, always in compliance with local and international regulations. Our ethical and transparent approach ensures that all business agreements are conducted fairly, benefiting all parties involved and strengthening trust in our commercial relationships.

Commitment to Ethics and Sustainability

In all our sectors, we maintain an unwavering commitment to ethics and sustainability. We prioritize responsible and transparent business practices, following a compliance culture that encompasses not only laws and regulations but also environmental and social sustainability principles. We believe that integrity is the basis of all our actions, and we continuously strive to create a positive impact on our clients, partners, and the community at large.

Whistleblower Channels and Transparency

We promote a culture of transparency and accountability by providing secure whistleblower channels for our employees, partners, and clients to report any inappropriate behavior or compliance violations. All reports are handled confidentially, with seriousness and integrity, ensuring a proper and timely response to each case.

Conclusion

At AWS Customer Support, our dedication to compliance and ethics is the foundation for every decision made in our sectors of Maintenance Support, Spare Parts, Industrial Automation, and Commercial Representation. We are committed to upholding the highest standards of safety, quality, and transparency, providing our clients with reliable and efficient solutions that respect regulations and promote a culture of integrity in all our operations.